Our values
For over 100 years, we've been focused on protecting our members rights, providing the best possible service to them and advocating the true value of music. We welcome change and innovation, and are committed to creating a secure future for our members and for music. Because Music Matters.
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Pioneering
We’re at the forefront of change: we continue to try new things, be brave and move the music landscape forward.
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Customer first
Our focus is always on delivering the best service we can. We constantly look to better the ways in which we provide help and support.
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Integrity
We uphold our principles every day. Our belief in the importance of fairness informs everything we do.
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Collaboration
When we work as a team, we achieve great things. When we partner with others we are even more powerful.
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